From learning to building CNC machines for Palestinian industries

In 2018, while at university, Ihsan Murrar was introduced to CNC machines for the first time. He learned how they worked, how to operate them, and what made them valuable. But instead of stopping at the user level, he began asking a different set of questions. Could he build one himself? And could it be made locally?

That idea became the starting point for what is now Ihsan CNC Manufacturing, a business based in Ramallah that designs and produces CNC machines for local industries. His machines are cost-effective, customisable, and supported by after-sales technical service which is a critical gap in many imported models.

A business shaped by learning and adaptation

The early stages were slow, but deliberate. Ihsan tested, revised, and adjusted his machines over time. He began producing small batches, developing new components, and building a client base gradually.

As the market shifted and sales became more difficult, Ihsan started rethinking the business. He wanted to make the machines smaller, more portable, and visually stronger. At the same time, he recognised the need to build a clearer brand and expand his visibility beyond existing networks.

“I’ve been with the Riyada programme since the beginning. It’s been a long, fulfilling journey. Through SPARK’s support, we were able to focus on product development, especially how the machines look. That made a real difference in how customers responded. My sales have gone up because of it,” he said.

Riyada’s role in refining what matters

Riyada, a 13-month programme developed by SPARK and the Arab Fund for Economic and Social Development, offers support to Palestinian entrepreneurs through training, mentorship, and direct funding. It also works with Business Support Centres and Higher Education Institutions to strengthen the environment around startups.

For Ihsan, this support came at a time when the business needed to pivot. Riyada helped him improve the machine’s appearance, update presentation materials, and think more strategically about marketing. These changes helped the business stay responsive and visible in a competitive and price-sensitive market.

Designing for the future

Ihsan has never viewed CNC manufacturing as a static process. Every machine he builds comes from listening, adjusting, and testing again. As the business looks to the future, he hopes to continue this same approach – staying flexible, improving design, and increasing control over every part of the production process.

“We’re looking to grow, but we’re also looking for more independence” he said.

From a classroom to a functioning production line, Ihsan CNC Manufacturing is an example of how local industry can take shape through persistence, precision, and support. Through the Riyada programme, SPARK continues to work with entrepreneurs like Ihsan who are creating tools that serve local needs and keep production moving.